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Audi Dominion
21105 IH 10 West
San Antonio, TX 78257
- Sales: (210) 681-3399
- Service: (210) 681-3377
- Parts: (888) 553-5051
21105 IH 10 West
San Antonio, TX 78257
Click on one of the people below to find out more information.
but I have to say this has been my best experience so far. Rick Cavender is always a gentleman and takes time to speak with me when I took my previous Audi in for a service. He even took the time to show me a few cars before his meeting, which shows he hasn't lost touch with the customer. He is not just the owner sitting at the top looking down, he still is hands on showing his love for his people.
Rick Cavender himself, which was an excellent bonus. I not only would recommend this dealership to friends and family, but to anyone looking for top notch service. Will come back for my next purchase!
and they were terrific in getting my car ready in the middle of a busy Saturday. Everybody always asks where I got my car and I am happy to tell them to go to Cavender Audi and see Mike!
have never been disappointed. The professional customer service, quality workmanship on our vehicles, and genuine sense of family treatment by all. Today Mike was OUTSTANDING. If you are looking for a great deal, professional customer service, quality service, and honest caring then go to @Cavender Audi, San Antonio TX!
Flores worked hard to find us a good deal - so much so that we went ahead and purchased a new 2018 Audi A6. Thank you to them and to all the staff who made us feel very welcome - even baking more cookies for us!!!!
I would like to thank Brandon in the finance office who took his time and did not rush in explaining the whole closing process.
as Brandon Brock - he was the financial service member who helped us out and was patient and served our best interest.
Thank you Cavender for your services. We appreciate y'all!
gentlemen worked diligently to help me the moment I walked through their doors. They have also gone above the call and continually followed up with me to ensure complete satisfaction. The service I have received is second to none and I really do appreciate everything they have done!
sales rep to the finance manager Brandon. Would definitely recommend to friends and family!
professionally and they worked to get me into a vehicle I needed. Will and have recommended to others!
Audi Dominion, they did not disappoint. In fact, service was perfect. We were in a hurry to make a Rampage hockey game and Mike made every effort to get us out of there in time for the game. As we could not take the new car with us they delivered it the next day. We will continue to do business with Audi Dominion!
our new 2017 Q7; especially for being patient with us (my wife mostly) when we were on the fence and for not forcing us into a new car sooner than we were ready. The entire experience with him was first class and the professionalism and knowledge was exceptional.
made it happen once again! I am grateful and appreciative of all the hard work and time he took finding the vehicle I truly wanted. Nicolas kept my payments within my comfort zone just as I requested. Great team!!
was awesome. I purchased a 2010 Audi A5 S Line back in July. Ariel gave me an amazing buying experience. Sale went nice and easy and with a great interest rate!
comfortable from the beginning. Thank you so much you guys!
rep., Daniel B., was helpful throughout the entire process. It was very busy but they were able to get me taken care of.
I'm in sales, I have very high expectations when it comes to major purchases. Audi Dominion definitely met and has exceeded those expectations. Needless to say, I will definitely return when I pick up my next Audi, and I highly recommend Cavender to anyone in the market for one now. You're in great hands with Daniel. Audi Dominion are a cut above the rest.
attentive, and courteous in helping me in my search for a vehicle that suited my specific needs.
awesome and were dedicated to finding me the car that I wanted. If you want to buy a car and receive top of the line service, then ask for David De La Cruz to help you.
beyond to make sure I purchased the Audi I was most comfortable with. He gave me suggestions and his advice, but was in no way pushy what-so-ever. After I decided on an A4 the process was absolutely painless. So quick and professional. I felt like family by the end of the whole process! I would recommend Audi Dominion (David in particular) to anyone who is looking for a new vehicle.
from David De La Cruz, the salesman. He was courteous, informative and very helpful. He answered my MANY questions, made all efforts to ensure I was happy with my purchase. He even delivered the car to me, over a hundred miles, in the pouring rain! David, and the entire team at Cavender were honest, fair and I couldn't be happier with my purchase. I would gladly return to this dealership and would highly recommend Audi Dominion to anyone looking for car.
Chris Irizarry for helping us get in our Audi A3. He was awesome! Amazing customer service and he is always a phone call away if we have any question about our car, we are still learning all the little specs. It was love at first sight for me ❤️ Thank you so much you guys!
I test drove the various cars. His attentiveness and knowledge was very helpful in getting me in the car I wanted. This was not my first vehicle from Cavender, and it will not be my last. Well deserved.
performance of Mr. Terry McCarns. As both a dependent and active duty officer, I have lived and been stationed in every country in Western Europe and North Africa. I have purchased cars from a variety of individuals, and I can tell you that Terry McCarns is the best Brand Specialist that I have seen in 50 years of vehicle ownership.
the sales process and the exceptional service I have received, specifically with Terry M. as he is very knowledgeable and goes above and beyond for his customers. I would highly recommend Audi Dominion to others!
entire staff is friendly and attentive!
customer service was above and beyond. He came in on his day off to complete the sale for me and then stayed to show me how to work everything in the car. I would definitely recommend him to someone looking for a car.
was wonderful, he helped me pick the perfect car. I'm the most indecisive person and he was so patient. He went over a few different cars and all their features. I could not have asked for a better experience purchasing my first Audi!
and great price on used car. Our sales person was Torrey McCloud and he was the best. Very helpful and knows how to sell cars. Overall, we will be back for future business.
me and really made sure I was satisfied. I also am very happy with the service I got from everyone there they really take care of you. They came to my house twice when I couldn't drive out there. I'm very satisfied with how Audi Dominion has taken care of me.
Torrey. He was great!
be happier. The test drive location was perfect, he wasn't pushy at all, very knowledgeable about the vehicle and provided a ton of information. He never left me to go deal with more customers (this has happened to me so many times at other dealerships and it was so infuriating), and it was a welcome change of pace. All the staff at Cavender were so nice and offered coffee and drinks and made me feel welcome. I can't stop talking to people about how awesome the whole experience was and keep recommending they all join the Audi Family.
fessional and courteous. Claudio Saraiva worked with us and got us in the vehicle we wanted. It's been 2 weeks since we purchased our vehicle and he has checked on us multiple times to ensure we are satisfied. We will definitely check them out again on any future vehicle needs. Thanks again Claudio!
pays attention to what's important to you and he made the buying experience painless. Be sure to ask for him when you stop in... you'll be happy you did.
the moment we walked in, we were treated with excellent care and respect. The buying process was first class. This was my 2nd Audi purchase and it definitely wont be the last. Thank you Audi Dominion.
Audi & it was nothing short of amazing! My salesman Mr. Claude was a true gentleman, he was patient with me & wasn't too demanding unlike other sales from my previous experiences from other lots. He was very determined to make sure I was happy with the deal I was getting & in the end I got the car I wanted.
experience at Audi Dominion. This was our first Audi purchase, and because of the level of service that both Jacob and his colleagues provided, it will most certainly not be our last. We are both in the luxury hospitality business and can confidently say that Jacob and the team at Audi Dominion get it right. There was never a moment in which a staff member did not engage with us or check to see how we were doing or if we required any assistance. Towards the late afternoon, we were a bit pressed for time in having to return a rental vehicle prior to the store closing. Jacob was so gracious and didn't hesitate to offer to return the rental vehicle for us and give us a ride back to the dealership while the service team finished detailing our new purchase.
Cavender Audi that he would take care of him. He held true to his word. He bent over backwords for Taylor and we were able to get his his first car (Volkswagen Passat). Jacob treated us like family and he will continue to hold our respect. Our future purchases will come from Cavender's as long as you have Jacob in your dealership.
great salesman. He was very attentive to my needs and concerns, even the days following my purchase. I would absolutely come back and will recommend anyone looking for an Audi to go see Jacob. Thank you Jacob and Cavendar Audi!
they were not able to get the MMI connect app fully functional for my Audi. I made an appointment with Tan Tran, the techologist at Cavendar Audi. He immediately figured out the issue, went onto his laptop to get it fixed from behind the scenes and voila it was all working! He is an amazing resource and I wish I had just come into him right away!
and showed me how to use all of the car's features, he even synced it to my garage door when I thought my garage door wasn't compatible. He even did my husband's Lexus too! Very knowledgeable. I'm very satisfied with how Audi Dominion has taken care of me.
polite, and very, very
knowledgeable about all the features in my new Audi
Q7. He was so personable and such a pleasure to talk to.
In the
hour and a half he spent showing me the various features of my vehicle,
he never made me feel silly for asking a question. My main
focus was for him to sync my garage door with my vehicle's system. He
was able to do it effortlessly!!! I would give him 10 stars if I
could!! Thank you Mr. Tran for your patience,
kindness and most importantly, your intelligence. God bless
you.
paperwork procedures, Nghia introduced his buddy Tan Tran, a technologist at this location. Tan reassures I had the best experience and try out all the options of the vehicle as possible. He would call me in a few days to make sure if I have any other concerns. How sweet of them. Everyone there was so nice and staff were friendly, I would definitely come back here for a second car. Come to Cavender and ask for Tan Tran, they will be happy to assist you with your dream Audi!!
to me for almost 30 mins explaining some of the challenges and what they have been doing to correct the issues, like building a much larger facility. At the end, my car was ready within the hour and Michael himself came and picked me up. The extra attention I was given after getting upset was very much appreciated. Thank you guys, I appreciate it!
service through the years. I would like to specifically recognize Mojda Abdulrashid for consistent, professional service. I always know the status of my vehicles during the different phases of service or repair.
Customer Service." Whenever there are any issues she keeps me informed and takes the necessary steps to resolve it in a timely manner. She set the bar so high for customer service that I thought she could not exceed my expectations anymore, but she surprises me every time I go back to Audi Dominion. Her commitment and dedication to Customer Service reflects on her and the organization she represents, Audi Dominion.
Always keeps me informed and helps me make the best decisions on what needs to be taken care of at the moment with my Audi. I know she will do the same with my new Audi. Thank you for making me feel like part of the family.
I HAVE EVER HAD! Period! She Goes ABOVE The Best And Makes You Feel Special & Part Of The Family! I Will NEVER Go ANYWHERE ELSE! Audi Dominion - Just The BEST
for Audi Dominion!! They make it seem like it's really not that bad. I'm sure a huge part of my experience was because of William Burck, my designated Service Specialist. He kept me updated on everything that was going on with my car at all times. He couldn't have gone out of his way any more than he did :) He was so professional but it seems as if I have a new friend! So, Thank you William Burck and the Audi Dominion Family!!!
department, ask for Marcos. Awesome guy and he will make sure that you are taken care of.
standing service from start to finish and for going above and beyond my expectations. Customer service couldn't have been any better. This service agent explained everything simply and in detail, and answered all questions. He is very courteous and professional. Treated me as though I was your best customer. Personally went to get me a bottle of water from the lounge for the road and helped me to move all my stuff from the loaner to my car. He gets a full compliment of 5 stars! Audi management, just wanted to let you know that Mr. Garces is indeed an asset to your business.
me informed and updated, always polite and friendly even when I was having a bad day, and great customer service all around... Definitely going back and will request Marcos every time!!
day of service and did some digging and found the vehicle needed routine maintenance that was covered under Audi Care and made arrangements to take care of those on the same day too. Excellent Service since the beginning and nothing has changed! Very Happy!!
courteous, informative, trustworthy and expeditious. It sets the tone for the entire visit. Thank you James and the service department. You've earned my confidence.
were having a few issues, immediately after walking through the door we were greeted by Mr. James Patsch who was incredibly professional and scheduled our car in immediately to be diagnosed and repaired. We look forward to the continued excellent service and professionalism from the Cavender staff and Mr. James Patsch, who is an asset to your company.
in servicing my Audi! He kept in touch and gave me frequent updates on my car. He also went the extra mile on making sure that I was happy and satisfied with my service. With advisors like James, I will definitely continue to go to Audi Dominion. He never disappoints us! Thank you so much for your professionalism!
Taylor as my Service Advisor. He was absolutely accommodating and communicated clear and timely updates on my vehicle. He even set up a complimentary shuttle service for me to spend my time waiting at the local mall or even top golf. He also had very good attention to detail and situational awareness. Josh is what makes my experience as an Audi Owner continue coming back. Thank you!
and my Audi A5 started to do something very strange. I took it in and of course there was no sign of the issue. Joshua was very helpful and walked me through the many reasons as to why the issue occurred. He even replaced the battery in my key fob and offered assistance after business hours if the issue happened again. I was very pleased for the customer service offered.
Thanks Joshua!
min with the tow truck driver to bring my car into Audo Dominion on Monday morning, stressed and ready to get home to Houston - Joshua Taylor was super attentive to me AND my pooch, Maggie, inviting us in from the heat and surprising Maggie with some doggie treats! His customer service was unbeatable. This place is pup-friendly and everyone stopped by to give Maggie some belly rubs and see if we needed anything. Great team of guys in the Service Dept at this Audi dealership! Too bad I live 4 hours away or this would be my go-to dealership.
was my contact in the service center and customer service was OUTSTANDING! From start to finish, the entire process was pleasant and easy. I first brought my vehicle in for a scheduled maintenance. Making the appointment was easy, dropping off my vehicle was easy, checking in was easy, getting back home was easy, communication was easy. There was absolutely no inconvenience to me at all. I knew what my charge was going to be when I dropped off the vehicle and it did not change. My vehicle came back to me cleaner than when I had dropped it off. I requested Joshua as my service contact again when I had a small issue with a radiator leak. Again, everything was perfect.
This is the first Audi I have ever owned and if taking care of it is this pleasant, I know it will not be my last. Thank you to the wonderful technicians and to Joshua for making my experience truly exceptional!
these professional ladies since 2014, Taylor has gotten to know my preferences, and managed to loan me a sedan. Not only are loaner cars usually hard to come by because appointments involving loan cars are usually scheduled a few weeks out. If you ever have to conduct business with these professional ladies, you can rest assure knowing that you will be well taken care of!
